pk7bet Privacy Policy — Your Data, Protected

pk7bet is an internationally licensed online gambling platform accessible at https://pk7bet.app. We have been serving Pakistani players since 2018, offering cricket betting, live casino, slots, Hi-Lo, and instant games — all denominated in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, pk7bet acts as the data controller in respect of all personal information collected through the pk7bet platform, website, and associated services. As data controller, pk7bet determines the purposes and means by which your personal data is processed.

Our designated privacy contact is reachable at the email address listed in Clause 13 of this policy. All privacy-related requests, complaints, and data subject enquiries should be directed to that address.

pk7bet collects personal data across several categories, depending on the nature of your interaction with our platform. The table below sets out each data category, specific examples, and the context in which that data is collected:

pk7bet does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is present on standard Pakistani identity documents submitted for age and identity verification purposes.

pk7bet uses your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with the original purpose for which it was collected without first notifying you and, where required, obtaining your consent.

• Account Management: Creating, maintaining, verifying, and closing your pk7bet player account. This includes processing your registration details and linking your payment methods for PKR transactions.
• Transaction Processing: Processing deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20. Financial data is shared with payment processors solely to complete these transactions.
• Identity & Age Verification: Confirming that you are at least 21 years of age and that you are who you say you are. This is a regulatory obligation and a condition of your account remaining active.
• Anti-Money Laundering (AML) Compliance: Monitoring transaction patterns to detect and prevent money laundering, fraud, and other financial crimes in accordance with our international licensing obligations.
• Customer Support: Responding to your enquiries, resolving disputes, and maintaining records of communications for quality assurance and regulatory compliance.
• Responsible Gaming: Managing deposit limits, cool-off periods, and self-exclusion requests. Monitoring account activity patterns to identify indicators of problem gambling and intervening where appropriate.
• Platform Improvement: Using anonymised technical and behavioural data to analyse platform usage, identify and fix bugs, and develop new features that improve the experience for Pakistani players.
• Marketing Communications: Sending promotional emails and account notifications about bonuses, new games, and offers — but only where you have opted in to receive such communications. You may opt out at any time via your account notification settings.
• Fraud Prevention & Security: Detecting unauthorised account access, multi-accounting, and other security threats by analysing IP address data, device fingerprints, and login patterns.

pk7bet processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform our contract with you — i.e., to provide you with a functioning pk7bet account, accept your bets, and process your PKR transactions. Without this processing, we cannot provide the service.
• Legal Obligation: Processing required to comply with our obligations under applicable anti-money laundering regulations, international gaming licensing requirements, and age verification mandates. This processing cannot be opted out of as a condition of account access.
• Legitimate Interests: Processing carried out for purposes that are genuinely necessary for pk7bet's legitimate business interests, including fraud prevention, platform security, and anonymised analytics — provided those interests are not overridden by your fundamental privacy rights.
• Consent: Processing for optional purposes such as direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Where pk7bet relies on legitimate interests as its legal basis, a balancing test has been conducted to ensure that our interests do not outweigh your right to privacy. Documentation of these assessments is available upon written request to our privacy contact.

pk7bet shares your personal data with third parties only to the extent necessary for the delivery of our services, compliance with legal obligations, or protection of our legitimate interests. We do not sell your data. The categories of third parties with whom we share data are as follows:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 network operators receive the minimum financial data required to process your deposit or withdrawal transactions. These processors operate under their own privacy policies and data security frameworks.
• Identity Verification Providers: Third-party KYC service providers may process your CNIC and identity documents to assist with age and identity verification. These providers are contractually bound to process data only for verification purposes.
• Game Content Providers: Live casino, slot, and instant game providers may receive anonymised session identifiers to enable game functionality and calculate results. They do not receive your identity or financial data.
• Fraud Prevention Services: Specialised fraud detection services may process IP address, device fingerprint, and behavioural data to flag suspicious account activity. Data shared is limited to technical identifiers only.
• Regulatory & Law Enforcement Authorities: Where required by law, court order, or our international gaming licence obligations, pk7bet may disclose personal data to competent regulatory or law enforcement authorities without prior notice to the player.
• Professional Advisors: Legal counsel, auditors, and compliance consultants may access limited personal data in the course of providing professional services to pk7bet, under strict confidentiality obligations.

pk7bet uses cookies and similar tracking technologies to operate the platform, remember your session, and improve your experience. The following cookie categories are in use on pk7bet:

• Strictly Necessary Cookies: These cookies are essential for the pk7bet platform to function. They manage your login session, maintain your account state during navigation, and enable secure page-to-page transitions. These cookies cannot be disabled as the platform cannot operate without them.
• Performance & Analytics Cookies: Used to collect anonymised data about how players navigate pk7bet — which pages are visited most, where players encounter errors, and how long sessions last. This data helps us improve platform performance. No personally identifiable information is transmitted in these cookies.
• Functional Cookies: These cookies remember your platform preferences such as your preferred language setting, notification preferences, and display options, so you do not have to reconfigure them on every visit.
• Security Cookies: Short-lived cookies used to detect and prevent cross-site request forgery (CSRF) attacks and other session-hijacking techniques. They expire when your browser session ends.

You may configure your browser to refuse or delete cookies, but doing so may impair your ability to log in to or navigate the pk7bet platform. pk7bet does not use third-party advertising cookies or behavioural retargeting cookies.

pk7bet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and licensing obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.

pk7bet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• Encryption at Rest: All databases containing personal and financial data are encrypted using AES-256. Encryption keys are managed via a dedicated key management system with strict access controls.
• Encryption in Transit: All data transmitted between your browser or mobile device and pk7bet servers is secured via TLS 1.3. Our platform enforces HTTPS site-wide with HSTS headers to prevent protocol downgrade attacks.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff members are granted the minimum level of data access required to perform their role. All internal access is logged and audited.
• Two-Factor Authentication: pk7bet account holders are strongly encouraged to enable two-factor authentication (2FA) via their account security settings. Internal system access by pk7bet staff requires 2FA without exception.
• Penetration Testing: pk7bet commissions independent security penetration testing of our platform on a regular basis to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: pk7bet maintains a documented data breach response plan. In the event of a data breach that is likely to result in a high risk to player rights and freedoms, affected players will be notified without undue delay.

While pk7bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect your pk7bet account has been accessed without your authorisation, contact our support team immediately via live chat.

As a player on pk7bet, you hold a number of rights in relation to your personal data. pk7bet is committed to honouring these rights within the timeframes specified below. To exercise any of the following rights, contact our privacy team at the address in Clause 13.

• Right of Access: You have the right to request a copy of all personal data pk7bet holds about you. We will provide this within 30 calendar days of a verified request, free of charge for the first request in any 12-month period.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. We will action verified correction requests within 14 calendar days.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent. Note that this right is subject to our legal obligation to retain certain data for AML and regulatory compliance purposes as described in Clause 7.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data — for example, while the accuracy of data is under dispute — without deleting it entirely.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request a copy of your personal data in a structured, machine-readable format (JSON or CSV) for transfer to another service.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling for fraud prevention. pk7bet will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent — for example, marketing communications — you may withdraw that consent at any time via your account notification settings or by contacting support. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

pk7bet enforces a strict minimum age policy of 21 years for all casino and betting activities on the platform. The pk7bet platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.

If pk7bet becomes aware — whether through its KYC verification process, a third-party report, or any other means — that personal data has been collected from an individual under the age of 21, the following actions will be taken immediately:

• The account will be suspended pending investigation.
• All personal data associated with the underage account will be securely deleted, except where retention is required by law.
• Any deposits made will be returned to the verified payment source.
• Any winnings accrued will be forfeited in their entirety.

As an internationally licensed online gambling platform, pk7bet operates infrastructure and engages third-party service providers that may be located outside of Pakistan. In the course of providing our services, your personal data may be transferred to and processed in jurisdictions other than Pakistan.

Where such transfers occur, pk7bet takes steps to ensure that your personal data receives an equivalent level of protection to that which it would receive in Pakistan. These steps include:

• Entering into data processing agreements with all third-party processors that impose data protection obligations consistent with this Privacy Policy.
• Transferring data only to jurisdictions or organisations that have demonstrated adequate data protection standards, or where contractual safeguards are in place.
• Applying encryption to all data in transit, regardless of the destination jurisdiction, to protect against interception during transfer.

If you have questions about the specific countries to which your data may be transferred or the safeguards in place, you may submit a written enquiry to our privacy contact as described in Clause 13.

pk7bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our platform's functionality. The version date displayed at the top of this page will be updated whenever material changes are made.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — pk7bet will notify you via account notification or email to your registered address prior to the changes taking effect. For minor or administrative amendments, publication of the updated policy on this page constitutes sufficient notice.

Continued use of the pk7bet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and may request account closure as described in our Terms & Conditions.

For all privacy-related enquiries, data subject rights requests, or complaints regarding pk7bet's data processing practices, please use the following contact channels:

• Live Chat: Available 24/7 inside your pk7bet account dashboard. This is the fastest channel for urgent data security concerns such as suspected unauthorised account access.
• Email: [email protected] — clearly mark your subject line with "Privacy Request" or "Data Complaint" to ensure prompt routing to our privacy team. Standard response time is within five (5) business days; complex data access requests within 30 calendar days.

pk7bet takes all privacy complaints seriously. If you submit a formal privacy complaint, we will acknowledge receipt within two (2) business days and provide a substantive response within 14 calendar days. If you remain dissatisfied with our response, you may escalate the matter to the data protection authority or supervisory body designated under pk7bet's applicable licensing jurisdiction. Details of the applicable authority are available upon request.